A) Send emails
B) Collect survey responses
C) Talk to team members
D) Listen to social media
Correct Answer:
D) Listen to social media
You want to improve your customer experience processes and your products to ensure you?re focused on delight. Which should you do to get the largest, most representative sample?
A) Send emails
B) Collect survey responses
C) Talk to team members
D) Listen to social media
Correct Answer:
D) Listen to social media
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