A) Train & manage them
B) Manage & empower them
C) Educate & empower them
D) Manage & lead them
Correct Answer:
C) Educate & empower them
You just interviewed a potential new hire. You examined their culture fit, experience, skill sets, and beliefs. You decided to hire them! What are the next two steps you must take in order to set them up to delight your customers?
A) Train & manage them
B) Manage & empower them
C) Educate & empower them
D) Manage & lead them
Correct Answer:
C) Educate & empower them
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