Which of the following BEST describes a sales and marketing service-level agreement (SLA)?

1. An agreement between sales and marketing that requires certain actions from each team.
2. A document that outlines the service marketing will provide to sales.
3. A document that outlines the service sales will provide to marketing.
4. A plan for marketing and sales to work together on content creation.

Correct Answer:

• An agreement between sales and marketing that requires certain actions from each team.