What is social listening?

Options 1:

1. The step you take to have conversations with individuals talking about your industry, brand, products, and services.
2. The method of actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more.
3. How you track, analyze, and respond to conversations across the internet.
4. A method of changing art, music, governments, and businesses.

Correct Answer:

• How you track, analyze, and respond to conversations across the internet.

Options 2:

1. Having conversations with individuals talking about your industry, brand, products, and services
2. Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more
3. Tracking, analyzing, and responding to conversations across the internet
4. Participating in art, music, and government

Correct Answer:

• Tracking, analyzing, and responding to conversations across the internet