True or false? The best way to define the steps of your sales process is to figure out the actions you have to take to move a sale forward.

1. True. In order to help contacts move forward, you need to know exactly what to say and do in each stage of the sales process.
2. True. While it’s important to know what the buyer should be doing at each stage of the sales process, it’s ultimately your actions as a sales rep that will move a sale forward.
3. False. While it’s important to know the actions you must take at each stage of the sales process, it’s ultimately the buyer’s actions that move a sale forward.
4. False. A good sales process is flexible enough to be different for every contact.

Correct Answer:

• False. While it’s important to know the actions you must take at each stage of the sales process, it’s ultimately the buyer’s actions that move a sale forward.