HubSpot Service Hub Software Certification Exam Answers

The four key moments to keep in mind when customer journey mapping are: first impression, ___________, intended value, extended value

Latest Update on 24th September, 2020 by Certification Course Answers

The four key moments to keep in mind when customer journey mapping are: first impression, ___________, intended value, extended value

  1. expected value
  2. first value
  3. second impression
  4. extended impression

Correct Answer:

  • first value

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