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Scenario: Your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?

Latest Update on 24th September, 2020 by Certification Course Answers
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Scenario: Your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?

  1. Net promoter score
  2. Customer satisfaction survey
  3. Customer acknowledgment survey
  4. Customer effort score

Correct Answer:

  • Customer satisfaction survey

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