One of your clients wants to try building a customer journey on their own. What are some features you might highlight to emphasize how easy to use the Customer Journey builder is? Select 3 Correct Responses

1. Drag-and-drop functionality makes it easy to add a rule or action to a journey map
2. The visual interface provides high-level statistics on your contacts’ interactions with each journey point
3. The add or remove tag action lets contacts add tags to products they’re interested in purchasing
4. Rules, like branching points, help guide a contact’s journey based on what you know about them and their behavior.

Correct Answer :

• Drag-and-drop functionality makes it easy to add a rule or action to a journey map
• The visual interface provides high-level statistics on your contacts’ interactions with each journey point
• Rules, like branching points, help guide a contact’s journey based on what you know about them and their behavior.