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Lily Sees A Negative Post On Twitter About Her Vintage Clothing Business: “Received My #VintageLily Dress Today Only To find The Zip Was Broken! #Lousyservice #Vintagewoes” How Do You Think She Should Respond?

Latest Update on 7th May, 2021 by Certification Course Answers

Lily Sees A Negative Post On Twitter About Her Vintage Clothing Business: “Received My #VintageLily Dress Today Only To find The Zip Was Broken! #Lousyservice #Vintagewoes” How Do You Think She Should Respond?

Module 13 Lesson 4 Avoiding Social Media Pitfalls

  1. “@sophie112 – We’ve never had our zips break before. Did you pull it too quickly?”
  2. “So sorry to hear that @sophie112 DM me so that we can get that dress fixed up as soon as possible.
  3. “@sophie112 That’s a shame, sometimes the zips just break.”

Correct Answer:

  • “So sorry to hear that @sophie112 DM me so that we can get that dress fixed up as soon as possible.

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