Jo Wants To Use Analytics Data And Visitor Surveys To Make Some Improvements To Her E-Commerce Website, But She Only Has Limited Time And Budget. What Actions Could Jo Take For Each Of These findings?

Module 25 Lesson 1 Creating A Smooth E-Commerce Experience

(1) Customers access the shop a lot on mobile

1. Add customer reviews
2. Create registration for customer accounts
3. Introduce responsive design
4. Add a search feature

Correct Answer:

• Introduce responsive design

(2) Customers want to find a specific product

1. Add customer reviews
2. Create registration for customer accounts
3. Introduce responsive design
4. Add a search feature

Correct Answer:

• Add a search feature

(3) There are lots of website visits but no one is buying the products

1. Add customer reviews
2. Create registration for customer accounts
3. Introduce responsive design
4. Add a search feature

Correct Answer:

• Add customer reviews

(4) Repeat customers add products to their cart but are not checking out

1. Add customer reviews
2. Create registration for customer accounts
3. Introduce responsive design
4. Add a search feature

Correct Answer:

• Create registration for customer accounts