If a lead calls you in response to a voicemail you left, what should you do?

1. Ask questions about their budget and authority to make sure they’re a qualified lead.
2. Skip the connect call and transition immediately into an explore call.
3. Run the connect call as you would have if they had answered the phone when you initially called.
4. Move the conversation to email to make it more convenient for them.

Correct Answer:

• Run the connect call as you would have if they had answered the phone when you initially called.