How might you use rules and actions in a customer journey to build a strong welcome series? Select 2 Correct Responses

1. Add a delay of 1 week to your customer journey before sending a follow-up email that builds on your original welcome email
2. Select the hold action, ensuring your email is only sent after the proper conditions are met
3. Add a wait rule that triggers a unique welcome email based on your contact’s behavior
4. Set an If / Else branch that confirms if a contact engaged with previous emails within the campaign

Correct Answer :

• Add a delay of 1 week to your customer journey before sending a follow-up email that builds on your original welcome email
• Set an If / Else branch that confirms if a contact engaged with previous emails within the campaign