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How do you calculate NPS?

Latest Update on 7th September, 2020 by Certification Course Answers
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How do you calculate NPS?

  1. Percentage of promoters minus percentage of passives
  2. Percentage of promoters minus percentage of detractors, divided by percentage of passives
  3. Percentage of promoters minus percentage of detractors
  4. Percentage of promoters

Correct Answer:

  • Percentage of promoters minus percentage of detractors

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