HubSpot Service Hub Software Certification Exam Answers

fill in the blank: The primary goal of a customer journey map is to ______.

Latest Update on 7th September, 2020 by Certification Course Answers

fill in the blank: The primary goal of a customer journey map is to ______.

  1. understand the process from becoming a prospect to a customer
  2. ensure your customers continue to buy from you
  3. know the location of your customers
  4. build empathy

Correct Answer:

  • build empathy

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