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HubSpot Reporting Certification Exam Answers

Customer satisfaction surveys in HubSpot track which customer sentiment metric?

Latest Update on 21st February, 2021 by Certification Course Answers
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Customer satisfaction surveys in HubSpot track which customer sentiment metric?

  1. Customer Satisfaction Score (CSAT)
  2. Customer Effort Score (CES)
  3. Net Promoter Score (NPS)
  4. Customer Lifetime Value (CLV)

Correct Answer:

  • Customer Satisfaction Score (CSAT)

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