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HubSpot Reporting Certification Exam Answers

Customer loyalty surveys in HubSpot track which customer sentiment metric?

Latest Update on 19th February, 2021 by Certification Course Answers
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Customer loyalty surveys in HubSpot track which customer sentiment metric?

  1. Customer Satisfaction Score (CSAT)
  2. Customer Effort Score (CES)
  3. Net Promoter Score (NPS)
  4. Customer Lifetime Value (CLV)

Correct Answer:

  • Net Promoter Score (NPS)

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